It is not entirely clear whether a specific situation can be called a fraud plan, but it also bears little resemblance to conscientious work. More precisely, on customer focus, as well as interest in them. We will talk about the Global FX broker, which connects third-party software to the trader’s trading terminal and tries slowly, in small amounts, to deprive the user of honestly earned money (is it possible to return money from the broker?).
When choosing the right broker, traders also look at the company’s self-presentation. On the Global FX website, you can find very “telling” information – at least, they provide a whole film about themselves. Idea? They were able to shoot the film, but they didn’t communicate normally with customers.
In addition, the site features several awards and cups, and an assurance that the broker works with high technology. The robot that they introduce into customer accounts, apparently, is the very high technology.
Traders are led to such a beautiful presentation, which is not surprising – in fact, there were no special comments on the broker before that, until he became impudent.
Impudence – the middle name or the principle of “not your hut”
The whole mess is that the broker connects a special “robot” to the trader’s account, which, without the knowledge and, accordingly, the consent of the owner of the trading terminal, opens deals, which leads to a decrease in the balance of the trader himself. And it’s good if you come across an attentive client who notices even the slightest changes in the history of operations, but what about busy traders who do not have time to constantly monitor and analyze their income and expenses? Feed Global FX out of your own pocket?
If a trader caught a broker red-handed for the ugly act of installing third-party software, then you need to start breaking down virtual doors – bombarding the company with letters with claims that this is not done at all. Although, of course, at first it is best to ask several times to turn off the robot. Why several times? Because from the first, second or third, they simply will not react to the trader. Of course, you can endlessly shield the broker, believing that the letter was lost somewhere along the way or in the mailbox itself, because for sure Global FX receives billions of millions of messages every day! Or maybe there was just an incompatibility of email domains, which could also interfere with sending. Or something else happened, unlikely, but possible.
In fact, the broker simply does not want to respond to this message, hoping that the trader will not calm down. But in this case, the main thing is perseverance (instructions for chargeback on the eto-ravod.ru)! And then you can finally get a disappointing answer. Here, for example, is a fragment of the correspondence between the broker and the trader who gave us detailed information from the evidence of fraud on the part of Global FX:
The broker denies in every possible way, refers to some clauses of the contract, and so on. In general, he takes a position that is popularly called “I am not me and the hut is not mine.” But it’s even better!
Let’s part amicably as if nothing had happened
After the reasonable indignation of the trader, the broker will take a counterposition and accuse the client of allegedly disseminating false and negative information about the company, and it is so ugly to do and it would be desirable to stop this disgrace. He may even threaten with a finger and a court, which can be observed in the appeal of Global FX to the previously mentioned trader:
In this case, you need to be careful and confident – no one will go to court, since the court itself will not take the side of the organization – it is not registered in Russia. In addition, if you follow the contract, you can see that the rights of the trader from whom his own money is being pulled out are violated.
Then it will be possible to write a statement about the termination of the contract for the use of the broker’s services, but here the best actor of this theater appears on the stage – the refusal of claims from the trader. Yes, yes, the statement will state that the trader has no complaints, he “himself” fulfilled all obligations to the broker. This is such an interesting situation. That is, Global FX not only does not provide support and assistance to its clients, but also relieves itself of all possible responsibility, they say, we disagree only amicably, without claims (blacklist of brokers).
In order not to be unfounded about this, it is better for you to take a look at the application form offered by the broker for terminating the contract:
And it would be fine if the client really has no complaints about the work of the broker, but in this case, as the hero of this story comments on the whole situation, there are claims and they are very weighty. At a minimum, without the knowledge of the trader, third-party software was connected, it made transactions and withdrew funds without the consent of the account holder, and when the trader asked to solve the problem, he was accused of disseminating negative and untrue reviews, and threatened with lawsuit. And then they themselves offered to terminate the contract on the condition of the absence of claims.
It is difficult to say how much this fraud is, and whether the reputation of Global FX will suffer greatly from this, but the fact remains that it is absolutely pigish behavior, unfounded accusations and a request to hush up the whole thing by refusing to cooperate. That’s how you believe companies that say they work for customers or for customers.
Final tips for all traders
In order not to fall for such situations, you just need to be more careful, as well as find out the main database of reviews. In addition, it is important to be persistent and confident in your abilities – do not succumb to the broker’s provocations, do not believe his threats and other intimidation – in this case, everything is still on your side.
By the way, in order to protect yourself, take care to create an evidence base – all documents, screenshots, statements of transfers and account replenishments. This will help to clearly demonstrate your innocence and insecurity in front of real scammers!
And always be on the lookout so that no one can rob you and at the same time leave you out of work with their dubious contracts and statements.
