The complaint came from Ekaterina Alexandrova from the mail: <[email protected]>
15.08.2017g. By deception, allegedly, a refund from fraudulent brokers, credited $ 545 to an account on CityCapital.Trade. The funds are needed in the account, according to them, “to confirm my solvency.” To my question: why do I have to confirm my solvency if the payment is to me? Answer: these are the conditions for return. Naturally, there are no funds for reimbursement and never were.
Since then, I have not been able to withdraw funds, I have not been engaged in trade, although they insisted. They don’t get in touch, they don’t respond to my messages.
15.03.2018g. I sent a request for withdrawal of the minimum amount of $ 250. Verification when replenishing the deposit was completed and sent to [email protected] when applying for withdrawal of funds. The application “hangs” on the site “under consideration”. There are no answers to my letters and there have never been. I wrote to the regulatory company that issued the license to https://arcet.ru/certificate/city-capital/. I have not yet received a response from them either.