Why is it important to talk to representatives of a binary options broker?
We are often approached by traders who have a delay in payments. After conducting a survey, we came to the conclusion that the main reason is not filling in the registration fields correctly at the very beginning.
In this article, we will analyze a few questions that will help you in working with binary options:
Why you need to leave the correct data
A broker is a financial structure, such as a bank or an investment fund. A trader cannot simply make a deposit and withdraw money after a certain period. To do this, he must pass verification (providing documents to the broker). After this process, you can withdraw money within a few hours.
This is clearly written in the broker’s terms and conditions.
Delays in withdrawal begin when a trader has made a deposit, but has made the wrong name or address. It turns out that one trader entered money, and another withdraws. To avoid fraud and save traders’ deposits, brokers adhere to very strict laws.
Read the fields carefully and enter your data correctly.
How to fill out the registration form
The registration form of many brokers is similar. The trader must fill in: Name, Surname, Address, phone number, e-mail and choose a password. There is always a link to the terms and conditions in the registration form.
- Name and Surname – indicate as it is written in your passport
- El. Mail – the email address is important to both you and the broker. Binary options brokers provide traders with all relevant information. These can be promotions, as well as very important things because changing the conditions or starting work on the site.
Often, letters from brokers end up in spam, so it is also important to check this box in the mail, as well as remove the broker from the blacklist of your mail.
- Phone – always leave your phone number. The broker can also inform you about urgent changes or other information. At the same time, the first call from the broker is very important. You will be able to understand who is on the other side, scammers or a real broker. Communicating on the phone, you can get all the information. Many questions are simply not convenient to discuss by correspondence, there is too much text and you cannot ask a question.
We can solve more issues in one conversation than in a week of correspondence. It is important to remember that the broker’s representatives work for you, you can ask anything that interests you.
- Password – enter a password that you do not forget or write down in a safe place.
- Address – enter the address where you receive mail and receipts. If you do not have the recipient’s address (rented apartment or you are on a business trip), leave your phone, the manager from the broker will call you back and you can find out everything and find a solution and another option.
Communication with the broker’s manager
Communication with the manager is a negotiation that both you and the broker need. Always leave your number with the broker and get all the information.
Determining the purpose of communication with the broker
In order not to waste time, we must immediately know what we want and what our goals are. After all, managers will begin to give us all the information we need and don’t need. Therefore, if you do not understand something or you want to get more information, enter your phone number correctly.
Remember, the broker calls from different numbers. They are defined in different ways. You may see the code of a country you don’t know, or the number won’t be determined. If you have registered with a broker, then wait for a call and answer, since you really need this information.
What you need to learn
What we need to find out from the manager of a binary options broker before trading.
[list style=”check”]
- Information about the broker – license, address
- Trading conditions – instruments, assets, platform
- Terms of the promotion – what promotions are available. If you have registered for the promotion, find out the conditions.
- Support – how you can contact the manager[/list]
How to talk to a manager
At the beginning of the conversation, you need to remember that you are talking to a person. If you are rude or impatient, showing that you know everything, do not add to his desire to communicate with you. From experience, managers can simply answer dryly, and give minimal information, just because they were rude.
Of course, there is no need to be afraid.
There are several rules of communication in order to get the most necessary and complete information.
[list style=”check”]
- Be friendly
- Don’t show what you know, let the manager speak
- Talk less than a manager
- Don’t argue
- Ask open-ended questions, having received all the information, draw a conclusion.
- Prepare questions before the conversation [/list]
If you follow these rules, you will receive complete information. Don’t make a decision right away. Ask the manager to call you back and set the exact time. Don’t make them chase you. If the broker’s representative sees that you are not serious, they will not call you back.
Remember, you need a broker, and you need him.
Conclusion:
Leave the correct phone number and answer the broker’s manager. Only there you will receive all the information and be able to make the right decision.
Do not be afraid, they do not bite and remember you need them as you need them.
